List of platforms trove cards can be used on.

General overview of the most common mistakes peoples make when doing a card payment

When a customer freezes their card the card balance is set to 0 irrespective of how much it holds. You also cannot liquidate a frozen card or use a frozen card online, you’ll have to unfreeze it first.

You can also only freeze a card once every 24 hours.

Guide on how to make payments on popular websites

Click here for how to make payment on Aliexpress

Click here for how to make payment on Paypal

Click here for how to make payment on Google Ads

Click here for how to make payment on Alibaba

Click here for how to make payment on Apple

Click here on how to make payment on Twitter

1. We would ensure to respond to all tickets raised under an hour
2. Resolution time for certain complex issues can take between 24-72 hours as these issues might require some changes, escalation to the bank, etc.
3. Funding requests can take up to 72 hours as communicated prior to now.
4. Downtimes will be communicated instantly and maintenance schedules will be communicated ahead.
5. Resolution time for non-complex issues will take 3 minutes to 2 hours.
6. We would have a monthly support call with your organization to discuss common issues experienced that month, feature requests, and other feedback about the service that month